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Anglian Air Conditioning

Air conditioning servicing in Norfolk

Anglian Air Conditioning services air conditioning for homes and offices across Norfolk, so existing systems keep running through the warm months.

Servicing for homes and offices

An air conditioning system works hard for a few months a year and then sits idle, and in between it collects dust, dirt and moisture. A service is a routine visit that cleans and checks the parts that matter, so the unit cools properly when you need it rather than failing on the first hot day.

Servicing covers the indoor unit, the outdoor unit and the connections between them. It looks at what air passes through, how the refrigerant circuit is behaving, whether the controls respond as they should and whether the water the system removes from the air is draining away. Anything that needs attention is reported to you before it turns into a bigger job.

Servicing suits any system, including one we have fitted and one that was in the building when you moved in. It matters most for a unit that has not been looked at for a while, for a system that cools less well than it used to, and for equipment in a business where a breakdown would cost you customers or work.

What a service includes

A service is a checklist of the things that most often cause a system to cool badly or fail.

  • Filters cleaned

    Dust-clogged filters restrict airflow and make the unit work harder, so we clean them as part of the visit.

  • Coils cleaned

    Dirt on the coils stops heat moving the way it should, so the coils are cleaned and checked.

  • Refrigerant levels and pressures checked

    We check the refrigerant levels and pressures, because a system that is low on refrigerant cools poorly.

  • Controls tested

    We test the controls to make sure the unit responds to the settings you give it.

  • Drainage checked

    The water the system removes from the air has to drain away, so we check the drainage is clear.

  • A report on anything that needs attention

    If something needs attention, we tell you before it becomes a bigger problem.

What to plan before you book

A service goes more smoothly when you have a few things ready.

  • Book before the warm weather

    The best time to have a unit looked at is before you need it. A service in spring means any problem is found while there is time to deal with it, not during a heatwave.

  • Note anything that has changed

    Write down what has changed: less cooling than before, odd noises, smells, water dripping from the indoor unit or a unit that switches itself off. Those details help point to the cause.

  • Know where the units are

    Let us know where the indoor and outdoor units are and make sure we can get to both. An outdoor unit behind a locked gate or a pile of boxes takes time to reach.

  • Find the paperwork you have

    If you have the manual, installation paperwork or records of earlier services, keep them to hand. They tell us what the system is and what has been done to it.

Good to know

Some things are worth understanding about looking after a system.

  • How often a system needs servicing

    Manufacturers generally recommend a service at least once a year for a home system. Units in busy commercial spaces, such as shops, offices and server rooms, often benefit from more regular attention.

  • You can look after the filters yourself

    Many indoor units have washable filters that the owner can take out and rinse between services. Check the manual for your unit before you do, and switch the unit off first.

  • Refrigerant work needs certification

    Checking and topping up refrigerant is controlled by law and needs someone qualified to handle it. A leak is not something to attempt to fix yourself.

  • Larger systems carry legal duties

    Some larger systems in commercial premises carry legal duties around leak checking and record keeping. If you manage a building with a large system, find out what applies to you.

  • A service is cheaper than a breakdown

    Finding a small fault early is usually less disruptive than losing cooling on the hottest day of the year.

How a service works

  1. 1

    Send an enquiry

    Tell us about the system, how old it is and what it has been doing, and give us a good time to call.

  2. 2

    We talk it through and give you a price

    We go through what the system needs and we give you a price.

  3. 3

    We clean and check the system

    We clean and check the indoor and outdoor units, and the connections between them.

  4. 4

    We report back

    We tell you what we found and anything that needs attention before it becomes a bigger problem.

Questions about air conditioning servicing

How often should my air conditioning be serviced?

Manufacturers generally recommend a service at least once a year for a home system, and more regular attention for units in busy commercial settings such as shops, offices and server rooms.

Can you service a system you did not fit?

Yes. We service existing systems so they keep running through the warm months, whoever fitted them.

My unit is not cooling as well as it used to. Is that a service job?

It might be. Dirty filters and coils and low refrigerant are common causes of weak cooling, and a service checks for all of them. Tell us what has changed and we will talk it through.

What happens if you find a problem?

We tell you what we found and what needs attention, so you know where you stand before any further work.

Can I clean the filters myself?

Many units have washable filters that an owner can rinse between services. Follow the manual for your unit and switch it off first.

How much does a service cost?

It depends on the system. We talk it through with you and give you a price.

Book your air conditioning service

Tell us about the system, how old it is and a good time to call.

Send us a message

We'll reply to talk it through and give you a price.

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